Te Haeata/The Opportunity Work in a team where you'll support the day-to-day operations of the court by supporting the administration function and providing customer service. * Support the jury service function. * Provide support and advice to our diverse customer base. * Manage the archiving and filing of court records. Te ahuatunga a te turanga/About the Role As a Court Registry Support Officer your day will involve you engaging with our customers, including Lawyers, Judges, and the public – whether it be over the phone or face to face. You'll work closely with Court Registry Officers and support them while they take Court and manage case files. Day to day you will be responsible for: * Providing timely and efficient customer service; * Supporting Judges and Court Registry Officers both in and out of the courtroom; * Supporting jurors for trial hearings; * Providing general administrative support for Court Registry Officers, including photocopying, scanning and filing; * Managing evidence exhibits; * Data entry. O pukenga/Skills and Experience To be successful, you will need to be: * Detail orientated and observant – the court has many different processes and case information needs to be accurate * Self-aware – you'll understand our customers and will be confident working across a range of situations * Able to multi-task – you'll understand that some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly * Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and respond to feedback * Customer service-focused – proven experience in a customer service role Mo te tima/About our Team At Te Tahu o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa. Creating a continuous learning environment is important to us. As the successful applicant, you will bring your thirst for knowledge and improvement. You will have an individual training plan and be supported to carry out the role. As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support. Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated. He aha nga painga o tenei mahi mou/What's great about working here We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include: * 22 days holiday leave; * flexible work hours where possible; * an online professional development portal; * access to a variety of inclusive and proactive networks. See our full range of benefits here. With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career. Utu a-tau/Salary The remuneration band for this role is $54,343 to $74,416 – the appointing salary will be based on skills and experience. Tono mai/Apply To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV, cover letter and completed questionnaire. Applications close on Wednesday 29 November 2023; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date. If you have any questions, please contact ****** Follow us on LinkedIn