Administration Assistant, North Shore Hospital, Auckland, Te Whatu Ora - Health New Zealand Waitemat

Published 2023-01-23
Expires 2023-02-23
ID #1358836271
Administration Assistant, North Shore Hospital, Auckland, Te Whatu Ora - Health New Zealand Waitemat
New Zealand, Auckland, Auckland,
Published January 23, 2023

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Administration assistant, north shore hospital

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Administration Assistant (1 FTE)
Patient Service Centre, North Shore Hospital 
Elective Services (Full Time) North Shore Hospital

This is an entry level position suitable for a school leaver. We are currently seeking a highly motivated administrator who enjoys undertaking a number of varied tasks within a day, has excellent telephone and customer service skills to join our friendly and supportive Planned Care team. This is a key role based within the Patient Service Centre at North Shore Hospital and will require the successful candidate to have the ability to work with a wide range of clinical and non–clinical staff, be able to work with a number of computer applications, have an eye for detail and have the ability to prioritise their workload to meet competing demands.

The role is responsible for dealing with telephone enquiries from patients via the patient service line and directing to the appropriate speciality, supporting the loading of referrals, daily general administration and supporting the overall day to day running and functioning of the Patient Service Centre facility which includes monitoring and ordering supplies and maintaining the staff kitchen and consumables.

 As a first point of contact for our patients, it is essential that you have a good command of the English language (both written and verbal) and promote a professional image whilst providing excellent customer service to both the public and colleagues.

You will need to be a team player, have a desire to support patients and the staff within the Patient Service Centre, and enjoy learning and developing new skills.

If you possess the following range of skills, we look forward to receiving your application:

Outstanding administration and telephonic skills
Accurate computer and data entry skills
Interactive Team Player
Self-motivated and organised
Strong customer focus
Process and procedure orientated
Flexibility and willingness to work with changing priorities are essential
Great interpersonal skills with a strong command of the English language
Knowledge of hospital information systems would be an advantageous (however Training will be provided to the successful candidate)

To view the position description please .

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