Christchurch, Canterbury 8011, New Zealand • Full-time Description ISR Capacity Administrator The Otautahi Tu Pono Co-lab was established as a collaboration to ensure that whanau have access to the necessary support and services to lead fulfilling lives. Working together enables the Co-lab to meet the needs of whanau effectively, it operates under a kaupapa Maori framework, extending its support to anyone seeking assistance. The core values of the Co-lab include manaakitanga, kotahitanga, aroha, whakapapa, akona, and mana motuhake. The Co-lab's success has led to ongoing funding for ISR (Integrated Service Response). ISR is a multi-agency intervention designed to ensure the immediate safety of victims and children, and to work with perpetrators to prevent further violence. ISR takes a whole-of-family and whanau approach that puts the risk and needs of family and whanau at the centre. About the organisation He Waka Tapu is a Kaupapa Maori organisation who have been supporting individuals and the community for over 20 years. He Waka Tapu works to increase the health and wellbeing of Whanau. About the role We are looking for an experienced administrator who will ensure the smooth operation of all Integrated Safety Response (ISR) administration. This role acknowledges the importance of appropriate services engaging with families who are experiencing family harm. It involves efficiently assigning referral tasks to family harm practitioner kaimahi in the collaboration, as directed by the daily Safety Assessment Meeting. When necessary, it also involves communicating with the Specialist Practice Lead regarding referral patterns or issues impacting capacity and workflow. Key Responsibilities and functions Allocate support services to family harm practitioner kaimahi recommended from the SAM table. Oversee support service allocation across all kaimahi according to their reported caseload. Provide feedback to the Specialist Practice Lead and Collaboration Lead about any backlog of tasks to the collaboration. Report any tasking trends to the Specialist Practice Lead and Collaboration Lead as required. Skills and experience Ability to work autonomously to meet tasking deadlines. Be skilled in use of computer databases and spreadsheets. Committed to on-going professional development and good practice. Capacity to assess referrals and gauge whanau risk/needs. Experience working with Maori and within a kaupapa Maori environment. Experience in establishing effective working relationships with individuals, their whanau and other key stakeholders. You must hold a full clean driver's licence. You must be able to obtain access to the Family Safety System (FSS), so a clean criminal record is essential. Benefits and perks Ongoing professional development and training Free Gym access Life Insurance Wellbeing events and support Our Culture Working together for the wellbeing of family Our services are delivered using a kaupapa Maori framework encompassing Tinana (physical well-being), Wairua (spiritual well-being), Hinengaro (mental well-being), Whanau (family well-being). Our values help to guide an understanding of how to embed and practice meaningful and robust engagement to ensure that He Waka Tapu is the go-to place for practical knowledge about Whanau wellbeing. We are respectful and show generosity and care for others, ensuring everyone's mana is enhanced We build relationships through shared experiences and working together We lead by inspiring others to see what is possible We all learn For further information about the work that we do, check out our organisation online at you have any questions about the role please contact ****** Please note that Applicants for this position should have the legal right to work in New Zealand and have a full clean driving licence. Role Type Company Overview Working together for the well-being of whanau in Otautahi, Rekohu and Hakatere. #J-18808-Ljbffr