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Aquatic Centre Receptionist - Casual
Join us at New Plymouth District Council
Who are we - Ko wai mātou
Te Kaunihera-ā-Rohe o Ngāmotu - New Plymouth District Council (NPDC) is dedicated to serving our community and enhancing the quality of life for those who live, work, and visit here. We are guided by the principles of Te Tiriti o Waitangi and are committed to fostering partnerships that respect and celebrate our district's rich cultural heritage. Through innovation, sustainability, and collaboration, we aim to deliver exceptional services and initiatives that support our vision of building a thriving, connected, and future-focused district. At Te Kaunihera-ā-Rohe o Ngāmotu, we pride ourselves on being an inclusive and dynamic organisation that values people, creativity, and progress.
The opportunity - Te āheinga
Do you love working with people and thrive in a lively, fast-paced environment?
We're looking for a casual receptionist to join the awesome team at the Todd Energy Aquatic Centre. If you're someone who enjoys helping others and being part of a fun, community-focused space, this could be the perfect fit.
You'll need to be flexible with your availability, as shifts can fall anywhere between 5:15am and 7:30pm.
If you're friendly, reliable, and keen to be part of a great team, we'd love to hear from you.
Promoting first point of contact resolution for customers with sales, enquiries, payments or complaints
Receiving and responding to all general enquiries and complaints
Providing customer services to a vast array of internal and external stakeholders
Actively ensuring that legislative requirements and Council policies and procedures are fulfilled, particularly in relation to all key relevant legislation
You'll be the first point of contact for our customers, so being welcoming, helpful, and customer-focused is key - whether you're dealing with the public or supporting our internal team.
Ideally, you'll have some experience in customer service, including handling cash and balancing tills - but don't worry if you haven't, as full training will be provided.
To thrive in this role, you'll need the following:
Top-notch communication and people skills
Great time management and the ability to juggle tasks in a busy environment
Confidence using Microsoft Office
A proactive attitude and the ability to think on your feet
What we offer - Ngā ratonga
At New Plymouth District Council, we aim to create and sustain a truly rewarding workplace environment for our staff.
This includes the following:
Solid career pathways
Learning and development opportunities
Personal and professional growth
You can expect to start in this casual role on an hourly rate of $27.80.
We value the wellbeing of our team and provide an inclusive workplace that recognises and rewards your contributions. Together, we're building a better New Plymouth - one step at a time.
Applications close on Sunday, 15 June 2025.
This role is considered a children's worker role and will be subject to safety checking as part of the Children's Act 2014.
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