Hotel Indigo colleagues are the people at the centre of every new story.
They make all guests feel welcome in the neighbourhood and at home in the hotel.
At Hotel Indigo, we deliver inspired service.
Our guests are explorers, a discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life.
They approach travel as an opportunity to expand their minds, learn new things, and create memories that last a lifetime.
Hotel Indigo colleagues are warm, personal, and unscripted.
They embrace the individuality and diversity of everyone.
They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique.
They are inspiring storytellers who inject positivity into their environment, combining informality and fun with professionalism and sophistication.
Join us as a Business Development Manager in Hotel Indigo Singapore Katong.
You'll have ambition, talent, and key skills.
We're looking for someone who can: Develop and implement sales and marketing strategies for the hotel to ensure revenue and room night sales goals are achieved, sales and marketing strategies are set, tactical plans are created and implemented, and results are monitored and achieved.
Analyse current and potential markets/trends, coordinating all activities to maintain and increase revenue through added business volume and increased rate.
Procure new and repeat business for the hotel by monitoring contact with travel agencies and corporate clients within local and international companies.
Maintain contact with planners, corporate accounts, and incentive buyers through personal sales calls, telephone contacts, and written communications.
Assist in the preparation of the annual budget.
Monitor, analyse, and report variations from the budget.
Make group pricing decisions upon consultation with the Revenue team & Director/Assistant Director of Sales.
Secure new corporate accounts for the company.
People: Work with Assistant Director of Sales to ensure the departmental performance of staff is productive.
Maintain a comprehensive, current, and guest-focused set of departmental standards and procedures and oversee their implementation.
Ensure training needs analysis of sales staff is carried out and training programmes are designed and implemented to meet needs.
Coach junior colleagues by providing constructive feedback to enhance performance.
Regularly communicate with staff and maintain good relations.
Oversee the selling and servicing of group business.
Meet with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction.
Establish and continuously update mailing lists.
Responsible business: Manage key accounts.
Monitor competitor activities.
Plan and execute sales trips to major market areas.
Produce monthly Sales reports and forecasts.
Produce SMART Plan for monthly review.
Acquire events for banquet and F&B.
Accountability: Responsible for sales activities and events including direct sales, sales solicitation, sales administration, public relations, and management of the Sales Team.
May manage professional level and administrative sales team members.
You will also help to create a desired work culture around our Winning Ways of the Inter Continental Hotels Group and embrace the IHG Commitment.
Qualifications and requirements: Diploma or equivalent in Business Administration, Hotel Management, or related field.
At least 4 years of related experience.
Possess good market knowledge.
Strong interpersonal skills.
Team player with excellent written and spoken communication skills.
Positive attitude and self-motivated.
Ability to thrive in a fast and dynamic environment.
Flexible to respond to a range of different work situations.
Proficient in Microsoft Office.
In return for your hard work, you can look forward to a highly competitive salary and benefits package, including: Duty Meals.
Birthday Off.
Medical Benefits.
Insurance Coverage.25-50% F&B Discount at restaurants within IHG Singapore Hotels.
Special Employee Rate at all IHG Hotels worldwide.
Room to Grow Opportunities.
What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved, and grow.
And because the Hotel Indigo brand belongs to the IHG family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries worldwide.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.
Start your journey with us today.
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Business Development Manager
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Business Development Manager
New Zealand, Auckland, Auckland,
Modified March 8, 2025
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IHG is an international hotel company whose goal is to create Great Hotels Guests Love.
We have more guest rooms than any other hotel company in the world – that's more than 650,000 rooms and over 4,500 hotels in 100 countries and territories around the world. Our guests make over 130 million stays in IHG hotels every year.
We operate seven hotel brands – InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Staybridge Suites and Candlewood Suites.
IHG also has the world's largest hotel loyalty programme, Priority Club Rewards with 52 million members worldwide. In the past four years Priority Club Rewards members have recorded more than 115 million nights away from home at IHG hotels, the collective equivalent of 315,068 years on the road.
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Specialties
management of hotels