Contract type: FULL_TIME Salary: Negotiable Location: Auckland FULL_TIME Consultant: Ritesh Poojary Job reference: 1921360/001 Date posted: 14 November 2023 auckland information-technology/ui-ux-cx-design-and-digital 2023-11-14 2024-01-13 design-and-creative Auckland Auckland Auckland NZ 1010 Robert Walters true We are seeking a user experience leader to join our client's dynamic and innovative team to create exceptional product experiences. With a rapidly growing team and the aim to disrupt the industry, this company is preparing for global expansion. About the Role: As the User Experience Lead, you will play a pivotal role in crafting exceptional product experiences for diverse user groups, including Professionals, Homeowners, and the internal team. Reporting to the Head of Product and collaborating with cross-functional teams, you will focus on gathering user insights, designing solutions, conducting tests on new product initiatives, and addressing pain points through thoughtful UX. This role requires autonomy in introducing innovative methods and approaches to ensure the delivery of a best-in-industry product. Responsibilities: Collaborate with the Product team to understand the needs of both B2B and B2C users in designing product solutions. Research user behavior through various data sources, conduct tests, and recommend changes based on user insights. Conduct regular user interviews to deeply understand user needs, challenges, and how the product can provide value. Identify core problems, validate assumptions, and pinpoint areas of product focus in collaboration with the wider product team. Translate conceptual ideas into practical and valuable solutions for users. Design easy-to-understand end-to-end flows and utilize prototyping tools to demonstrate interactions. Contribute to strategic decisions regarding the future direction of the product. Provide and receive feedback from other designers to elevate the overall quality of design. Work with existing and establish new systems for collecting, collating, and communicating customer feedback to enhance platform features and improve user experience. Requirements: 3+ years of experience in building and shipping applications or software with end-to-end experience across various platforms. Proficient in user journey mapping, usability testing, wireframing, and user analysis research. Ability to align with visual design principles, including typography, UI, color, layout, and iconography. Expertise in Figma/Figjam for designing solutions and excellent Figma prototyping skills. Familiarity with Jira and Miro for project management and planning initiatives. Alignment with core product strategy and ability to offer recommendations and insights. Model the company's values. Other Requirements: Contribute to improving company processes, tools, and initiatives. Experience connecting work with cross-product initiatives for enhanced collaboration. Professional representation of the company with a commitment to delivering high-quality work. Opportunity to join an Employee Stock Ownership Program (ESOP). Modern and well-designed Head Office with amenities. ArchiVersary long service leave. Team-building functions and events, and more. One of our key client is on the look out for a Security Specialist on a 12 month Fixed Term Contract to join their team based in Central Auckland. This role would suit well for an individual who has worked in IT Security previously and is passionate about compliance and audit management. Join a Not-for-Profit organization in the CBD as a Network Engineer for a 6-month contract. 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Are you a dynamic Senior Systems Engineer seeking to embark on an exciting new phase of professional growth?We are on the lookout for an individual who can contribute to the optimisation of our systems and services while surpassing performance benchmarks and aligning with client requirements. As a Senior Systems Engineer, you will wield your expertise to maintain and enhance our technology ecosystem, driving superior customer experiences and fostering innovation. As a BI Analyst you will have an opportunity to work on cutting-edge BI projects and make a significant impact at our client's organisation. Robert Walters and New Zealand Rugby invite you to find your incredible. When people and businesses find their incredible, icons are created, and the world's best teams are formed. Find your incredible with Robert Walters. #J-18808-Ljbffr