Published 2025-10-29
Job Description - Customer Support Agent - Casual (HAS00101)Customer Support Agent - Casual: HAS00101
Ehara taku toa i te toa takitahi. Engari, he toa takitini.
Success is not the work of one, but the work of many.
Casual Positions Available!
These casual positions cover annual leave and sick leave for permanent staff across 24 X 7 rostered shifts.
We are looking for reliable, highly motivated individuals with excellent communication skills, with a passion for providing exceptional customer service. The positions are located at the Corporate Building in Mc Leod Street, Hastings.
As a Customer Support Agent, you play a crucial role in handling external calls to the hospital, servicing internal calls, managing critical alarms and responding to emergencies.
Requirements: Reliable and committed to the role.
Be able to work as part of a fast-paced team with the ability to and self-manage out of business hours.
Strong communication skills with a customer-focused approach.
Ability to adapt and perform under pressure during emergencies.
Attention to detail and commitment to maintaining accurate records.
Availability for varied shifts 24 X 7
Located in the sunny Hawkes Bay we live in pure paradise. We are known for award-winning food and wine, outstanding architecture, and warm balmy days surrounded by magnificent landscape.
If this sounds like you, review the Position Profile and apply now!
How to Apply: Please submit your application, including your resume and a cover letter detailing your relevant experience and availability.
Application Deadline: 19th September 2023
Te Whatu Ora - Health New Zealand, Te Matau a Māui, Hawke’s Bay in general encourages a workforce that is innovative, eager to learn and enhance their skills and is passionate about caring for our community. As part of our team we will support, encourage and help you to develop your career with us.
We are committed to delivering and living our Te Whatu Ora values of He kauanuanu – Respect, Ākina – Improvement, Rāranga te tira – Teamwork and Tauwhiro – Care. You should be someone who has similar personal values.
We are proud of our team’s diversity. We know the strength of a diverse and inclusive workforce helps us achieve the best outcomes for our patients and the communities in which we operate and serve.
