We’re looking for a Business Analyst to join our team! This role plays a key part in ensuring business initiatives, systems, and process improvements are clearly defined, well understood, and aligned with business needs and IT standards. You will work across the organisation to analyse requirements, document solutions, and support the delivery of effective, high‑quality outcomes for our customers and teams.
Working closely with stakeholders across the business, IT, and external partners, you will act as a bridge between business needs and technical delivery, supporting projects from initial scoping through to implementation and end‑user adoption.
About you: You’re analytical, organised, and comfortable working with detail, while still keeping sight of overall business objectives. You enjoy solving problems, improving processes, and working collaboratively across teams.
Strong analytical and problem‑solving skills with keen attention to detail
Ability to capture, interpret, and document business and system requirements
Confidence engaging with stakeholders at all levels of the business
Strong written and verbal communication skills
A practical, solutions‑focused mindset
Ability to manage multiple priorities and work across projects
Experience in business analysis, systems analysis, or process improvement roles
Exposure to financial services or other regulated environments
On a daily basis you will
Work with business stakeholders to understand and analyse business needs and processes
Define, document, and maintain functional and non‑functional requirements
Review current processes and identify opportunities for improvement and automation
Assist in solution and process design aligned to business objectives
Translate business requirements into clear specifications for technical teams
Support system and process testing, including UAT and training activities
Ensure solutions meet agreed requirements and quality standards before go‑live
Produce and maintain documentation such as process flows, user guides, and training material
Act as a liaison between business units, IT, and external providers
Support implementation, change management, and ongoing system improvements
Why us?
Supportive, collaborative, and values led culture
Stable, long established Kiwi brand with a national footprint
Company bonus scheme
Life insurance benefits
Kiwi Saver matched up to 5%
Discounts with leading retailers
If this sounds like a role, you would thrive in, you will be someone who enjoys getting into the detail, working with people, and helping turn business needs into practical, effective solutions.
Ready to make an impact? Apply now! Applications close 22 May 2026 or on appointment.
PS: Only New Zealand citizens or permanent residents will be considered, as visa sponsorship is not available for this position.
