Take the next step. Be part of something bigger at Suncorp. Drive your career forward with Shannons – Join our team of Motor Enthusiasts in Gisborne!We’re looking for motoring enthusiasts to join Shannons in part-time roles with flexible shift options (see below). At Shannons, we don’t just insure vehicles — we live and breathe them. Join a team of genuine enthusiasts who share their passion daily, helping customers protect what they love most. This isn’t just a job, it’s your chance to connect with like-minded people, share your passion, and make a real difference. What you’ll do As a Motor Enthusiast Underwriter, you’ll use your motoring knowledge to support customers who care deeply about their vehicles — just like you. From providing tailored advice to protecting their pride and joy, your expertise will make all the difference. You’ll be responsible for: Handling inbound calls from fellow enthusiasts and delivering expert advice with genuine enthusiasm Helping customers find tailored insurance cover or update their existing policy whilst making the complex, simple Share your passion for all things motoring in every conversation and connect authentically with customers about their vehicles Navigating multiple digital systems efficiently to provide accurate and timely support Use a balanced scorecard framework to meet achievable performance targets and quality standards Completing 7 weeks full-time comprehensive onsite training to set you up for success What you’ll bring A well-developed passion for vehicles and the ability to engage authentically and professionally with our enthusiast customer base Clear, confident communication skills with the ability to simplify complex information Strong technical proficiency and the ability to navigate multiple systems A growth mindset, enthusiasm to contribute to a collaborative team, and drive to achieve personal and team targets Full commitment to the nominated shift pattern and full-time 7-week training program A suitable home workspace or willingness to set one up for hybrid working Shift Options We’re currently recruiting for part-time positions in Gisbornewith the following shift options: Option 1: Mon, Tues, Thurs, Fri – 30 hours per week – start window 8am-10am Option 2: Mon, Tues, Wed, Fri – 30 hours per week – start window 8am-10am Option 3: Fri, Sat, Sun, Mon, Tues – 30 hours per week – start window 9am-10am on weekends and 8am-10am on weekdays Option 4: Tues, Wed, Thurs, Fri, Sat – 25 hours per week – start window 9am-11am on weekends and 8am-11am on weekdays*Enjoy 100% weekend loading — after 12pm Saturday and all-day Sunday‘Start window’ means your rostered start time may vary within the listed hours. You must be able to fully commit to the shift option selected. What we can offer you Competitive salary: $69,440 package (including super) – pro rata for part time hours Additional incentives: Penalties on eligible shifts & performance-based incentives Work-life balance: Flexible work options — 50% in office, 50% work from home Leave benefits: 20 weeks paid parental leave, emergency response leave, military service leave Perks & discounts: Discounts across 400+ major retailers Community & giving back: Paid volunteer leave, matched giving through our community programs As this role will be a combination of onsite attendance and work from home you will need to be set up accordingly. You will be provided with a Suncorp laptop; however, you must organise the following: Good quality internet connection, Ergonomic set up including keyboard Mouse, Desk, Chair and a private space. Shannons is Australia’s leading insurance provider for motoring enthusiasts. We are also one of Australia’s leading motorcycle insurance providers and support more than 1,200 car and motorcycle enthusiasts’ events throughout Australia every year. We are proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring out customers peace of mind when it matters most. Chase the sun, apply online today. At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We’d love to see your application and speak with you even if you do not match the above mentioned. Advertised: 02 Jul 2025 AUS Eastern Standard Time Applications close: 15 Jul 2025 AUS Eastern Standard Time Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available. Join Shannons part-time in Gisborne and turn your motoring passion into a career. Hybrid work, great team culture & real customer impact. Join Shannons part-time in Gisborne and turn your motoring passion into a career. Hybrid work, great team culture & real customer impact.
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Customer Service Specialist (motoring Enthusiast)
80,000 NZ$
Customer Service Specialist (motoring Enthusiast)
New Zealand, Gisborne, Gisborne,
Modified July 4, 2025
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80,000 NZ$ / Per annum
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Suncorp Group is a unique, diversified financial services company with leading businesses in general insurance, banking, life insurance and wealth management. Suncorp’s businesses operate in Australia and New Zealand and include well-known brands such as AAMI, Apia, Shannons, Vero, Asteron, Suncorp and GIO.
The Group has around 16,000 employees and relationships with more than nine million customers. Today Suncorp is Australia’s largest insurance group and leads the second tier banking sector.
Specialties
General Insurance,
Banking,
Life Insurance