Here at ASB, the customer is at the heart of everything we do. Our Advice Centres are currently undergoing an exciting transformation to ensure we continue to deliver innovative, personalised, and convenient solutions for our customers. We have an excellent opportunity for a Customer Specialist to join our friendly team within the Advice Centre based in Invercargill. As a Customer Specialist, you will handle a broad range of banking queries and requests from customers. ASB offers innovative online solutions, and you will support and educate our customers on various banking options available to them. This is a full-time position working 40 hours a week, Monday to Friday. You will serve customers daily via multiple channels while also maintaining branch operations. We seek individuals who can build relationships, learn quickly, respond promptly, and are passionate about providing memorable customer experiences. Your ability to educate customers on our digital and self-service channels will be both rewarding and satisfying. Confidence in learning our offerings and asking the right questions will help you tailor personalized solutions for customers. What's in it for you: This is an exciting opportunity to be at the forefront of our Advice Centre network and offers potential career progression across various teams and locations. ASB provides a fun, supportive environment with excellent benefits. Join a diverse and inclusive team where we work together to accelerate progress for all New Zealanders. You will also have access to: A competitive salary A broad range of exclusive Staff Banking Benefits Health, Life, and Income Protection Insurance Being part of a dynamic and diverse team Me pēhea te tono | How to apply?For more information, please see the attached Position Description. To express your interest, please apply online. Successful candidates will undergo several pre-employment checks, including but not limited to; Police Check, Credit Check, AML Compliance, verification of qualifications, and possibly checks both in New Zealand and overseas.
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