SBA (Small Business Accounting) is a nationwide network of over 80 SME accounting franchises, providing expert, personalised accounting services to more than 35,000 clients throughout New Zealand. Since opening its first branch in Auckland in 1997, SBA has grown into a trusted and respected brand with a network spanning Warkworth in the North to Timaru in the South. SBA’s mission is simple: to make accounting services affordable, friendly, and easy. SBA NZ Limited seeks an experienced Franchise Development Manager to empower and support SBA franchisees and drive service excellence, compliance, and business growth. Reporting to the CEO, you will provide training, resources, and mentoring to help franchisees with client acquisition, retention, and revenue growth all the while ensuring their delivery of high-quality accounting, tax, and advisory services. About the Role: Develop and deliver scalable training programmes for franchisees, covering technical administration, workflow management, software, and accounting and tax proficiency. Help franchisees create and implement strategic plans to optimise productivity, improve systems, and enhance processes. Deliver educational content through site visits, workshops, conferences, and virtual meetings. Review and enhance organisational effectiveness by creating resources, templates, and documentation to support best practices. Support franchisees with workflow management, capacity planning, and identifying opportunities to expand revenue and service offerings. Skills and Experience: Senior-level public practice accounting experience (minimum 5 years) with CA or CPA equivalent qualification an advantage. Proven leadership and people engagement skills, with experience in training and mentoring people and teams to help franchisees develop and grow their businesses. Strong expertise in change management, system implementation, and process optimisation from sole traders to established SMEs. Business development experience, with a focus on identifying growth opportunities, building client relationships, and driving revenue. Excellent communication and interpersonal skills, with a client-focused approach and the ability to engage effectively with stakeholders at all levels. Benefits: Competitive salary package plus tools of the trade. Auckland CBD location with nationwide travel (road and air). Enjoy autonomy, career progression opportunities, professional development, and a supportive team environment. Join New Zealand's leading SME accounting network. Apply today and help drive growth and success across New Zealand’s most trusted accounting network. How to Apply: Your application will be reviewed within 5 working days of receipt. Should your application be shortlisted, a Talent Connector will schedule a short phone interview with you to discuss the next steps in the recruitment process. Part of our pre-employment checks post-interview may include a Ministry of Justice check, personality profiling, a health assessment, and/or drug & alcohol testing.
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