Job summary
Hiring for Operations Manager position Responsible for overall and efficient running of Operations/Customer Service department
Develop strong relationships and provide excellent service experience
Job seniority:mid-to-senior level
Responsibilities
• Development and succession planning of Ops leads and team
• Recruitment, onboarding, training, and development of Operations team
• Workload and resource management, including optimization analysis
• Overall responsibility for Operational and Financial File targets
• Managing vendor relationships and ensuring timely processing of invoices
Requirements
• Self-motivated and critical thinker with strong leadership attributes
• Demonstrate commercial acumen and use previous experience to drive performance
• Excellent written and oral communication skills
• Diplomacy and positivity
• Passion for driving results and future-focused perspective
Key Skills Needed
• Strong leadership
• Analytical skills
• Commercial acumen
• Excellent communication
• Diplomacy
• Positive attitude
• Results-driven