Business Systems Analyst, Auckland, Muster Limited

Published 2022-11-25
Expires 2022-12-25
ID #1277671672
100 NZ$
Business Systems Analyst, Auckland, Muster Limited
New Zealand, Auckland, Auckland,
Published November 25, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Business systems analyst
Min. Salary: 80000000

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European Motor Distributors (EMD) is located in modern offices in the Grey Lynn area and is part of the New Zealand family-owned business Giltrap Group.

They are the official importer of the seven brands from the Volkswagen Group: Audi, Porsche, Seat, Cupra, Skoda, Volkswagen and Volkswagen Commercial Vehicles.

The role

EMD has recently centralised the Business Systems across all departments.

This has created a new role as a Business Systems Analyst, working across all 7 brands.

You will act as the point of contact for dealers, manufacturers and internal stakeholders.

As the GO TO for business systems user management and support, you will enable EMD dealers to provide a world class customer experience.

The role reports to the Head of Business Systems.

The good bits
WFH 1 Day Tues-Thurs
New role at an exciting time for the business
Work with amazing global brands
Work for the NZ owned Giltrap Group
Excellent salary and benefits package on offer
Make a real difference in the business
Day to day responsibilities
Work with Giltrap IT to ensure tickets are assigned to the right people, ensure issues are resolved for dealers and monitor all tickets against agreed SLA's
EMD admin for the Group Retail Portal and all internal and dealer user management support
EMD admin for dealer setups in web portal and other dealer facing systems as required
Maintain the Dealer contact list in CRM system
Develop and update on and off boarding processes
Support the VW technical team around hardware, software and network issues
Dealer integration - enabling some of the dealer integration projects we are working on and ongoing maintenance
Grow knowledge of the Nidasu system and integration requirements to better support dealers and internal users at EMD
Support any other EMD dealer business systems or support processes as required
About you
Accuracy and attention to detail
Strong IT skills especially Microsoft Excel
Effective communicator at all levels
Flexibility, adaptability and willingness to take on a wide range of tasks
Have an awesome, positive can-do attitude
You will have a full NZ driving license
If you feel this is your next role, please apply now with an up-to-date CV and relevant Cover Letter.

If you have any questions about the role, please contact Matt or Hannah at Musterrecruit on 09 394 7444.

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    100 NZ$ / Monthly

    Employer's info

    Registered on October 7, 2017


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