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Inspire and guide a dynamic team and manage relationships effectively! Achieve excellence in the practices and processes that support our mental health, addiction, and disability work. Oversee business support, procurement, contracting, communications, and other operational and administrative functions across multiple sites. Ensure we have the right tools and processes to support operational excellence and efficiently manage the resources we use for mental health, addiction, and disability workforce development.

About Te Pou | Mō mātou
Te Pou is a national centre for information and workforce development for mental health, addiction and disability. We aim to improve the lives of people with addiction, disability and mental health needs by connecting the people working with them, with knowledge, resources, training, and information. Our work is staunchly evidence based. Blueprint for Learning (Blueprint) provides training in mental health and addiction dedicated to both workforce development and community training.

Te Pou and Blueprint are co-governed and led. Our work is internationally recognised and focuses on supporting and growing workforce and community capability and capacity. We are part of the Wise Group, a family of peak performing charitable entities working in areas from frontline service to software development. We recognise the importance of whānau, hapū and iwi within Aotearoa. Our goal is to establish high trust collaborative relationships with Māori and to align our services to consider and reflect Māori aspirations and equity within our work.

The Benefits | Ngā āhuatanga kei a mātou

Fifth week of annual leave (after 12 months of employment)

Hybrid + Flexible working model

Paid wellbeing days (2 per year)

Increased Kiwi Saver contribution

Holiday programme assistance

Perk plus discount app

Health Now Payment Card - $250 per year to support Health and Wellbeing for you and your whanau.

Income continuance plan

Wise group house, contents and car insurance plan

Specsavers discount

Discounted premiums with Southern Cross

Financial risk and planning review

EAP assistance programme

The Role | Mō tēnei tūranga mahi
As National Manager - Operations and Infrastructure, you will be a member of the executive leadership team (ELT), involved in the strategic leadership of both Te Pou and Blueprint. You will lead a team and work effectively with others to ensure staff are well supported by efficient and consistent tools and technology, processes, systems, and practices to deliver high quality project and programme work.

You will actively work to identify and reduce inconsistent processes and practices, duplication, and operational inefficiency. You will work closely with the ELT to identify and respond to new business and other funding opportunities. You and your team will also work with Wise Management Services based in Hamilton, particularly in relation to the provision of shared services that support our work. Your team will include business management, communications, administration and project management and co-ordination roles and functions. You will need to build and nurture effective relationships with relevant stakeholders.

Responsibilities include but are not limited to:

Working to ensure strategic objectives are achieved, high quality work is delivered, and reputational risks are appropriately managed through good processes, systems and practices, and effective business solutions.

Leading and working collaboratively to identify business needs, act on opportunities to improve operational consistency and efficiency, and monitor performance.

Working in a culturally safe and respectful manner incorporating the principles of Te Tiriti o Waitangi and being mindful of diversity of the community.

Leading a team and overseeing business support, procurement, communications, and other operational and administrative functions, ensuring these are delivered in a responsive, efficient and timely way with a focus on customer satisfaction.

Working with Group Finance Partner and the Chief Executive to ensure robust annual financial budgeting and planning. This role is based in Auckland, with some travel required.

You | Mōu
We are looking for a proven manager. You will need:

Tertiary qualification in Health/Business/Management/Social Services.

A minimum of five years’ experience in a similar senior leadership position, managing teams, systems, and/or operational/business support.

Sound strategic and systems thinker with good knowledge of contemporary business practices and processes.

Ability to build effective teams, creating a feeling of belonging and strong team morale.

Strong written and oral communication skills.

Proven ability to effectively engage with, and influence, other people to achieve results.

Good knowledge of and commitment to facilitating outcomes consistent with Te Tiriti o Waitangi.

Technologically and digitally savvy.

Applications Close | Rā Katinga
12 February 2024. Please note, this advert may close sooner if a suitable candidate is found before the closing date.

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