Add expected salary to your profile for insights Are you a logistics professional ready to make a real impact? We’re looking for a dynamic PM Operations Manager to take charge of our growing courier operations and drive excellence across our Auckland depot. This is your chance to lead a team of talented individuals, optimize delivery operations, and ensure our customers receive the best service in the industry. If you have a passion for efficiency, a knack for problem-solving, and the ability to motivate a team to success, we want to hear from you!With Aramex, you’ll play a key role in shaping the future of our operations, optimizing delivery routes, managing our fleet, and implementing cutting-edge strategies to improve performance. Join us, and you’ll be at the forefront of transforming the courier experience—one delivery at a time!About the Company Many well-known businesses across New Zealand trust Aramex to deliver. We handle the freight needs of many of the world’s largest e-commerce businesses as well as thousands of local companies. Headquartered in Dubai with thriving operations in New Zealand, Aramex is a global leader in logistics and transportation solutions. There are currently 17 Regional Franchises and 300+ Courier Franchisees in NZ. Delivering across town and around the world, opportunities abound for motivated individuals to join the team. Aramex is an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all employees and adopt the philosophy that great performance comes from great people. Why Aramex Auckland?The successful candidate will enjoy working alongside an aspirational team, who are well recognized across the network for their strong culture and exceptional leadership. This roal boasts a Dynamic Work Environment where every day presents new challenges and opportunities to solve problems, optimize processes, and deliver top-notch service. This is a highy impactful role where you would hold accountability for the PM Operations function meaning your input directly influences the speed and quality of service, making a real difference for our customers and the business. We’re committed to supporting your professional journey every step of the way. By joining our team, you’ll not only apply your expertise but also expand your skillset and accellerate your career growth with ongoing learning and development opportunties within a supportive and dynamic environment. About the Role As the PM Operations Manager for Auckland, you'll be at the helm of driving the success and performance of our Depot Operations and courier resources. You’ll play a key role in ensuring everything runs smoothly and aligns with Aramex's business strategy, making a direct impact on our continued growth and delivering top-notch service every day!What you'll be doing…Lead PM/Weekend Operations: responsible for ensuring the overall performance of the afternoon/evening/weekend courier resources and depot operations, ensuring efficient service standards, timely logistics and compliance. Team Leadership: Manage, coach, develop and ensure the high performance of operations employees and Courier Franchises, to achieve the company's service, financial, and compliance targets in the Auckland. Performance Optimization: Monitor and analyze key performance indicators (KPIs) to ensure operational goals are met, consistently striving to improve delivery efficiency, cost control, and customer satisfaction. Work with and ensure utilisation of linehaul units to maximise KPI and financial results alongside the linehaul team. Process Improvement: Identify opportunities for operational improvements, implementing best practices and innovative solutions to streamline processes, reduce costs, and enhance service levels. Budget & Resource Management: Work closely with the General Manager and Head of Operations to achieve overall profit and sales budget targets for the depot by ensuring resources are allocated effectively to meet operational requirements while maintaining financial efficiency as measured by the cost per parcel matrix. Fleet & Asset Management: Oversee the maintenance and optimization of the regional fleet, ensuring safety standards, compliance with regulations, and effective utilization of assets. What skills and experience are we looking for?Excellent communicator, able to relate to a wide range of stakeholders – franchises, sub-contractors, customers, and employees. Shows initiative. Full driver's license. Competent analytical skills; &Competent e-mail, Internet, and Microsoft office skills. Aramex New Zealand believes in the benefits of a diverse & inclusive workplace & aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination & harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, & our hiring decisions will be based on business needs, position requirements, & the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal & we will be in touch soon. We move quickly & may fill the role prior to the application close date, so we suggest you get in touch today!Unlock job insights Salary match Number of applicants Skills match Your application will include the following questions: Which of the following Microsoft Office products are you experienced with? Which of the following statements best describes your right to work in New Zealand? Which of the following forklift licences do you have? Do you have experience working with logistics, freight & delivery services? How many years of people management experience do you have? Are you willing to undergo a pre-employment medical check? Have you worked in a role which requires a sound understanding of OH&S/WHS? Do you have a current New Zealand driver's licence?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. 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