2 Duty Managers

Last update 2024-02-26
Expires 2024-03-26
ID #2028794585
28 NZ$
2 Duty Managers
New Zealand, Bay of Plenty, Bay of plenty,
Modified February 13, 2024


Swagger Inn Pub Co Limited (Mount Mellick)We are an established local business looking for 2 Duty Managers to join our team in the Bay of Plenty.

These are full-time permanent roles.

Working a minimum of 30 hours each week and up to 50 hours each week.

You will be rostered between 8am to 4am Monday to Sunday.

The role will pay $28.20 per hour.

You will be expected to: Develop and maintain a professional and cooperative relationship with kitchen and liquor dispensing staff to ensure the overall business operates smoothly Look for opportunities to improve procedures, and make improvements where appropriate Ensure the venue has a sufficient level of staffing and staff rosters are prepared or adjusted in a timely manner Ensure staff are trained in the correct procedure for taking reservations Ensure venue staff can confidently describe wine list and food menu items, and can make recommendations when asked to do so Ensure staff are aware of food specials, new beverage items and out of stock food and beverage Maintain a high level of morale and team cooperation, this is critical the team morale is paramount. Leadership happens from the front Answer phones quickly and ensure staff do the same Follow up on customer complaints/comments quickly Ensure that all venue staff are aware of their obligations pursuant to the Sale and Supply of Alcohol Act 2012 and the company's liquor licence is not jeopardised as a direct consequence of their actions.

Thisincludes patron conduct and intoxication Comply with the terms and conditions of the premises liquor and gaming licence/s Ensure the bar area and behind the bar are kept clean and tidy at all times and in accordance to specified standards Ensure all funds and proceeds belonging to the business are accounted for, secured and locked in the safe before leaving the premises Ensure the security alarm is activated and functioning before leaving the premises Ensure the premises is a safe environment for all patrons and staff, and complies with OSH requirements at all times Maintain and complete the premises incident record book Complete cash-up, noting any differences between actual and till total Ensure that all staff who answer customer queries regarding functions are aware of what the policies are Update systems for taking function bookings and ensure staff, food and beverages are organised Confirm all group bookings Ensure the cleaner is carrying out his/her duties to the required standard and let him/her know if there is anything extra that needs to be done, or if anything is not being done to the agreed standard Ensure an adequate supply of all items needed by the venue, including: napkins, cutlery, glassware, docket books, menus, wine lists, printer and eftpos paper, staff uniforms, etc Ensure venue equipment is maintained to reduce the likelihood of breakdowns Participate as a constructive member of the management team with the view to maximising business sales volumes and profitability In consultation with the owner/GM, chef and staff prepare and introduce an ongoing calendar of cost effective promotional initiatives, which are focused on maximising sales volumes Manage staff in a fair, nurturing and equitable manner, take appropriate disciplinary action when required (consulting with owner/GM first) and comply with best practice and establishment regulations Ensure office is left in a tidy state Complete such other general and clerical duties as the owner/GM or nominee may require to assist with the smooth operation of the business Planning specials in consultation with Chefs Planning and organising special functions Arranging the purchasing and pricing of goods according to budget Maintaining records of stock levels and financial transactions Ensuring facilities comply with health regulations are clean, functional and of suitable appearance Conferring with customers to assess their satisfaction with meals and service Selecting, training and supervising waiting, bar and kitchen staff Take reservations, greet guests and assist in taking orders To be successful, you will need the following skills/experience:1) Be forward thinking.2) At least 2 years of hospitality experience.3) Current Manager's Certificate in accordance with the Sale and Supply of Alcohol Act 2012.4) Cocktail knowledge.5) Wine knowledge.6) Excellent communication skills If this sounds like you and you have the experience, work ethic and team attitude then please email CV & cover letter to: ******

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Hourly
Occupation: 2 duty managers

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