This role will design, manage and lead the transition of all business applications to Technology. This is based in Taranaki but we are flexible on location for the right person.It will support the cross functional service team by engaging with key stakeholders, to deliver application solutions that achieve the right outcomes for the business. This role will also take responsibility to develop, document and implement the necessary support processes and oversee third party performance through mature service level documentation in line with ITSM principles.You will: Develop and manage relationships with key business stakeholders to allow Technology to effectively contribute to desired business application outcomes and success factors.Gather and define all existing business applications, user stories, application specifications, specific business application priorities, intended roadmaps and resource requirements to establish a collated view of current state.Design and implement a standard transition plan that focuses on discovery, remediation (if required), the right support model, commercials and business priorities.Contribute to the definition, scope and phasing of business application projects, with a focus on business value coordinating the outcome objectives, while also considering and mitigating any potential risk.Contribute to the definition, scope and phasing of business application projects, with a focus on business valued delivery and user acceptance testing facilitation.Contribute to the management of business application projects, including at times assisting quality assurance and the operational management and monitoring of business applications within the responsibility of the Enterprise Service team to ensure incidents are resolved and services operated within their defined SLA targets.Design and produce all transition artefacts and maintain a close working relationship with all key business stakeholders to ensure transition activities are delivered with line with project requirements.Design and implement medium term roadmap for business applications transferred to Technology ownership.Work closely with Enterprise Service Manager and other key Technology stakeholders to produce solid functional support artefacts in line with established standards and practices.Provide direction and support to a cross-functional service teams, working to ensure stakeholders ongoing requirements are accurately delivered to agreed outcomes.Ensure documentation and service processes are updated as required in line with changing business requirements. You will have 5+ years’ experience with contemporary project management techniques and/or experience with application service design and implementation.5+ years’ experience working with transforming business demand to IT solutions.Strong written and verbal communication, with technical and non-technical audiences at all levels.Experience working with multiple and varied stakeholders with an ability to understand views and requirements, synthesize outputs and form cohesive deliverables.Who are we? At TSB our people are at the heart of everything we do and we are committed to developing and encouraging our people to achieve their goals. We have launched our new employee Benefit Boost package for our TSB whānau. We’ve introduced three ‘Me Days’ every year for people to focus on doing things that make them happy, up to two weeks of purchasable ‘lifestyle leave’, six months of full salary top-ups for people on parental leave and up to four weeks of partner’s leave, extended tangihanga / bereavement leave to one week, and ‘dress for your day’ to reflect our hybrid work model and enable our people to be their authentic selves at work. This package is central to our People pou in our business plan to create an attractive, flexible and supportive working environment for our TSB whānau. We’re proud to support our people to do their very best for our customers.If you are ready to get stuck in as part of a team where you’re supported to be your best self…. Apply Now! Don’t provide your bank or credit card details when applying for jobs.