Pouwhakahaere – Senior Manager, Communications Accounts, Wellington, Ministry Of Education

Published 2022-06-23
Expires 2022-07-23
ID #1056965482
Pouwhakahaere – Senior Manager, Communications Accounts, Wellington, Ministry Of Education
New Zealand, Wellington, Wellington,
Published June 23, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Pouwhakahaere – senior manager, communications accounts

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Support the important mahi on education for Aotearoa
Help shape the future of education

We work to shape an education system that delivers equitable and excellent outcomes.

At Te Tāhuhu o te Mātauranga – Ministry of Education, we work to provide services and support nationally, regionally and locally to the education sector, and in some cases, directly to ākonga and whānau.

We shape the policies, settings and performance of the education system for early learning, schooling and tertiary.

We are making significant changes to how we deliver our purpose

So that we do the following:
Take practical action to give effect to te Tiriti o Waitangi
Give priority to regional and local voice
Deliver greater responsiveness, accessibility and integrated services and support
Improve feedback loops and information flows
Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our ākonga in our education system.

The Senior Manager, Communications Accounts will lead a team to provide enterprise-wide leadership and governance in external communications leadership, planning and delivery. This role will work closely with the Group’s leadership team to ensure we provide an integrated service across brand, communications and engagement. This informs and positively influences awareness, understanding, attitudes and perceptions across multiple external audiences and the organisation’s reputation (including trust and confidence).

This role reports to the Group Manager and manages a ‘centre of excellence’ covering the following areas:
External communications strategy, planning and delivery
Account management of internal customers, ensuring joined up planning, quality and timely delivery of cross-functional solutions from the CSE Group
Reputation management, including media management
Minister’s Office relationship management and service (including rapid PRs, speeches, PQs)
Select Committee and OIA responses
Mōhou ake – About you

We are looking for a senior communications leader with experience working in a large and/or complex organisation. You have worked in a variety of communication leadership roles which require the development and delivery of an organisational external communications strategy (i.e., involving improving public awareness and/or behavioural change with associated media management and internal communications) as well as a proven track record in the planning and delivery of nationwide and locally targeted activity that is informed by insight.

You enjoy and are experienced in leading a team through change, including developing a fit-for-purpose external comms and media management service model that will support the delivery of integrated solutions across the whole CSE Group.

You will have worked effectively within a political environment and have an excellent understanding of the machinery of government.

To be successful in the role you will:
lead a team in a complex and ambiguous environment, cultivating a positive team culture and positioning your team as a trusted partner
build a fit-for-purpose business partners service model that supports a proactive, planned approach with our internal customers as well as cross-functional solutions delivery from the CSE Group
build customer and stakeholder satisfaction, identifying critical communications issues, and delivering or brokering relevant services
take a strategic focus on reputational issues and their significance within a wider business context; recognise and manage associated risks and opportunities across a wide range of situations
prepare and implement an enterprise-wide communications strategy that delivers to our strategic priorities and is informed by insight
provide leadership to your team to support quality and timely services that meet business needs, strategically and tactically
Ability to work with agility and collaboratively with others – Understanding of tikanga Māori, the Treaty of Waitangi and its implications for the work of the Te Tāhuhu o te Mātauranga – Ministry of Education
About the team

This is a leadership team role within the Communications and Engagement (CSE) Group, reporting to the Group Manager. This Group operates a centralised, partnership model of five teams offering an end-to-end best practice service spanning brand, insight, internal communications and engagement, design, events, print and warehouse management, external communications, media management, Māori and Pacific communications and digital. This team of experts (and in some cases external partners and suppliers) will work side-by-side within the CSE Group and the broader organisation to co-create cross-functional solutions that achieve our organisation’s strategic priorities.

We provide flexible working environments where everyone feels relevant, valued and supported. So, if working from home and/or having a flexible start and finish to the day will help with this, we can usually make it happen. We’d love to hear what this might look like for you, so feel free to outline this in your cover letter.

For additional information on the changes Te Tāhuhu are embarking on, please visit our careers centre. If this opportunity interests you, please submit your cover letter and resume by using the ‘apply’ button.

In your cover letter we’d like to know:
about you, your values, your whakapapa
your interest and motivations for this role
the abilities, strengths, personal attributes, and diverse perspectives you will bring to the role and this organisation.
The Ministry encourages all employees to be fully vaccinated although currently this is a voluntary requirement. There is no requirement to show evidence of your vaccine status as this role is not covered by the Public Health (Vaccinations) Order.

We encourage early applications as interviews may take place prior to the application closing date.

Applications close at midnight Friday, 1 July 2022.

How to Apply
Please review the position description by copy and pasting this link into your browser: https://jobs.education.govt.nz/jobs/EDU-1639093

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    Ministry Of Education
    Registered on October 7, 2017


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