Timely has come a long way since our inception in 2011. We’ve grown an online community of over 50,000 beauty professionals across 100 countries that use our cloud-based business management software to book over 35 million appointments a year.


In 2021, we were thrilled to join forces with EverCommerce, a US-based leading service commerce platform who offer a suite of integrated SAAS solutions to over 500,000 customers globally. 


Now, we’re ready to level up and take our success to the next level  


Our Mission? Build the leading platform for beauty professionals.


We’re more than a software company, we’re creating a community to power the world’s most loved client experience, and we’re looking for the right people to jump on the rocket ship with us and lift off.


This is where you come in!

As our Senior Insight Analyst, you’ll use insights and advanced analytics to drive improvement in Timely’s overall performance. We take a data driven approach to decision making and our Insights Analysts are experts at balancing the need for data and insights with the speed at which we need to make quality decisions. We are a small team, focused on building self service tools for the business for access to quality insights. 


You’ll work closely with senior leaders to proactively identify issues where data science techniques will deliver meaningful solutions. You’re a strong communicator and have a knack for translating information for other people across the business and can build models to present important information using data visualisation techniques.

Across the wider EverCommerce portfolio of businesses, you’ll set the bar for using advanced analytics, coaching senior management and the wider data community on data science and its potential. You love data science and want to bring others on the journey with you!


We’d love to hear from you if you have…

Strong experience using advanced analytics and data science techniques to improve business performance, and knowledge of business visualisation tools such as Power BI
A proven track record of partnering with business areas to provide advice, deliver outcomes, drive optimisation and efficiencies
Strong communication skills with a proven ability to collaborate at multiple levels, create clarity from complexity and translate complex data into commercial information to inform decision making
Evidence of statistical assessment capability to monitor outcomes and evaluate different methods
Ability to work autonomously, be curious and use initiative to solve challenging problems. We are a relatively lean organisation so you’ll be expected to dive into new areas on a fairly regular basis
Experience with Snowflake, DBT, Power BI and Google Analytics would be an advantage
Strong technical skills (preferably with knowledge of Python/R and SQL) 
Relevant tertiary qualification - Statistics, Engineering, Computer Science etc.
3+ years of experience in a similar role.




Why join us?


We lead with inclusion and use our values to inform our decisions. We succeed together and celebrate the things that make us unique. 


We trust our team to work where they are the most productive. You’ll have the flexibility to work from home or the office. We have office space in Auckland, Wellington and Dunedin, and provide a high-spec home office set up.


We set a high bar and support our team to innovate and focus on continuous growth. You’ll enjoy a professional development budget to fuel your growth, and an annual wellness allowance to fund the things that support your wellbeing. 


The nitty gritty

This role is full time, permanent and can be based anywhere in Aotearoa New Zealand or Australia.
You must be legally entitled to work in NZ or Australia (as applicable).
The interviews for this role will total around 2.5 hours including a home task.
Applications close when we find the right person!

Ready to apply?


People join us because they want to belong to a company that walks the walk and actually puts their people first. Sounds good to you? Don’t wait any longer...click ‘Apply’ and let’s chat!

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!