Customer Services & Operations Representative (full-time), Dunedin

Last update 2025-06-14
Expires 2025-07-14
ID #2819438941
25 NZ$
Customer Services & Operations Representative (full-time), Dunedin
New Zealand, Otago, Dunedin,
Modified May 17, 2025

Description

We have a rare opportunity for you to join our Dunedin branch as a
Rental Operations Agent
in a full-time permanent capacity working 40 hours per week.
Full Time, permanent position available
Dunedin Airport based
Supportive, friendly, and caring culture
Entry level role with training provided
Global organisation with opportunity to move internally
We work 7-days a week - Monday - Sunday between the hours of 7 am and 9 pm. You would be scheduled to work on a 6-week rotating roster working your 40-hours per week, which could include early mornings, afternoons, evenings, fortnightly weekends, and public holidays to ensure we cover our customer’s needs.
About the Role
As a Rental Operations Agent, you will be involved in all aspects of our business! This varied role covers both our front and back of house operations. On the counter, you will be interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings.
Additionally, you will be inspecting vehicles for damages and maintenance issues, driving and parking our cars, as well as cleaning vehicles (interior and exterior) in the wash bay so they are ready for our customers.
What we are looking for:
Full , clean, valid class 1
driver’s licence
is essential for this role
Previous experience within retail, hospitality, customer service or similar roles
Ability to work in a fast-paced environment while delivering exceptional customer service
Comfortable learning and using various computer systems to accurately input rental information (training will be provided)
Ability to follow procedures and adhere to company guidelines and standards
What’s on offer:
$25.25 per hour, plus increase your earnings with our sales incentive scheme
Uniform and parking provided
Wellbeing programme incl. life insurance, discounted health insurance and superannuation options
Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands
Full training provided to help you achieve your goals & reach your potential
We are driven to be the best - together, so if you would like the opportunity to join our Driven team, then we want to hear from you! To put an application forward, please click Apply Now.
About Avis Budget Group
We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.
With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
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Job details:

Job type: Full time
Contract type: Permanent
Salary type: Hourly
Occupation: Customer services & operations representative (full-time)

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