Who We Are - Ko Wai Mātou

Hiku

Fresh, Modern & Local, Hiku offers delicious, relaxed New Zealand fare inspired by the surrounds and heroes local with seafood, farmed produce, wine and beer sourced from Kaikōura and its surrounds.

Sudima Kaikōura is a near new 4.5-star hotel on the esplanade of Kaikōura's waterfront, conveniently located at the end of the town center. The hotel has spectacular 360 views of the seaward Kaikōura mountain range, waterfront and peninsula and proudly presents large scale, local Māori artwork throughout the hotel, with a high-quality fit-out, 120 well-appointed rooms, restaurant, bar, conference facilities and infinity pool.

About The Role

An exciting opportunity awaits for Full Time Food and Beverage Supervisor at our restaurant.

Ideally, you will have experience in a similar role, a passion for exceeding our diners' expectations and great knowledge of food and beverages. We are looking for someone who is passionate and has the enthusiasm that will inspire a team of restaurant and beverage superstars.

This is a hands-on role which requires leadership skills, the ability to remain calm under pressure whilst leading a busy restaurant and bar team to ensure exceptional service.

The successful candidate will have experience as a Supervisor or be ready to take that next step with three years or more of food and beverage experience. You will be conversant with Sale of Liquor responsibilities. We appreciate and value every one of our team members, and the person in this position will demonstrate true leadership skills by encouraging and supporting the team through their chosen career.

This is a permanent, full-time role based at Sudima Kaikōura. The pay rate is $27.00 per hour with a guaranteed minimum of 20 hours per week.

In this role you will:
Delegate tasks to restaurant staff and supervise their performance
Maintain a fully-stocked inventory and order food supplies, as needed
Manage dining reservations
Help staff resolve on-the-job challenges
Track daily costs and revenues
Balance the cash register at the end of the shift
Coordinate with suppliers as they deliver food product orders
Ensure client satisfaction and gracefully handle any complaints
Open or close the restaurant (when responsible for the first or last shift)
Report maintenance and training needs

Requirements
2-3 years experience in F&B service
Previous Supervisor Experience Preferred
NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)
At least one year of relevant experience may substitute for the formal qualifications listed above.
Excellent Communicator
Understanding of Sale of Liquor Act
Exudes attentive, friendly and professional service
Excellent wine, beer and cocktail knowledge
Highly organised and plans ahead
Can work on a rotating roster 7 days a week
Candidates must already have the legal right to work in New Zealand to be considered for the role.

Benefits
He kura te tangata - We are all valued
As an Employer of Choice,

we offer great employee benefits like life insurance, outstanding health and wellbeing programmes and discounts on hotels, restaurants, bars and spas across our network - not just for you, but in some cases your friends and family too!

Fantastic employee discounts at our hotels, restaurants and spas across New Zealand
Kaikōura has an attractive work-life balance, with close proximity to the sea and marine activities. Surfing, fishing, scuba diving and outdoor adventure are just some of the activities the area boasts
A relocation package for the right candidate
Staff uniform and meals on duty provided
Develop your Te Reo and cultural responsiveness with the hotel being part owned by the local iwi and being situated in the growing cultural hub for the South Island
Family and friends rates within our network of hotels
Excellent reward & recognition events
Long service and anniversary gifts and benefits
Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment
Wellbeing programme including Health insurance discounts
Paid training and individual Employee Development Plans
Training towards NZQA qualifications and our very own online digital learning platform

Our values are based on caring, working together, and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.

Nau mai, haere mai, tauti mai!

Hind Management is committed to accessibility. Should you require assistance or support and are unable to apply online due to an access need, contact our office (09) 9051719 or email our Talent Acquisition Team at careers@hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.

We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process. Let us know how we can support you to present your best self.

E manawanui ana tātou - We care
Ka mahi tahi tātou - We work together
Ka whai tātou i te tika - We do the right thing
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