Medical Administrator for Fertility Clinic Fertility Associates – Auckland, North Island At Fertility Associates, we help families grow.
For 37 years, we've supported people across Aotearoa New Zealand on their fertility journey, offering the latest treatment options from leading clinicians, with both private and publicly funded care available.
We've proudly welcomed more than30,000 babiesinto the world, driven by our commitment to exceptional care, outstanding outcomes, and a strong patient-first ethos.
Our team thrives on collaboration and support, working together towards one shared goal: helping our patients become parents.
Our values —Care | Tiaki, Responsiveness | Te Whakautu, and Excellence | Kairangi— guide everything we do.
We're committed to providing the best care for people of all backgrounds, and to be an inclusive, equitable workplace where everyone feels they belong.
Why choose Fertility Associates?A fertility journey is life-changing — and patients never forget how they were treated along the way.
At Fertility Associates, we make that journey as positive as possible, with empathy, kindness, and genuine care.
Our work is more than a job — it's about making a real difference in people's lives and sharing in the joy when dreams of becoming parents come true.
The Role We currently have two opportunities! One permanent role, as well as one 6-month fixed term role.
Both are full time (40 hours/week, Mon-Fri) and weekend work on rotation may be required from time to time.
Our clinic is located in Remuera/Greenlane, right off the motorway.
Key responsibilities Welcoming patients and ensuring a calm reception atmosphere.
Answering queries, taking payments, and booking appointments.
Supporting doctors and the wider team with diary management.
Handling general administrative tasks across multiple software platforms (Medi Tex, Salve, Greentree).
Prioritising tasks and maintaining efficiency in a busy environment.
Ideal candidate, skills and experience Caring, empathetic, and committed to providing our patients with a great experience.
Friendly, calm under pressure, and approachable.
Detail-oriented, organised, reliable and a true team player.
Willing to learn new systems quickly and work in a busy environment.
Able to build positive professional relationships at all stakeholder levels.
Previous office, customer experience or support role in healthcare is advantageous but not essential.
Experience in accounts is favourable.
In return for your commitment, we offer:5 weeks annual leave.
Free on-site car parking.
A day off for your birthday.
A performance-based annual bonus (discretionary).
A slowdown period over Christmas.
If this sounds like you, and you'd like to join our wonderful team providing patients with the best care, we'd love to hear from you! We will be processing applications as they are received, so don't hesitate in applying if you think we are a perfect fit.
Please include a cover letter with your CV that highlights how you would suit the role, and indicate whether you are interested in the permanent or 6-month fixed term position.
Note we will only consider candidates that have a right to work in New Zealand; citizenship, NZ resident or a current valid work visa.
Please do not apply for the role if you are unable to fulfil this requirement.
We value the breadth of knowledge and experience a diverse workforce brings to our organisation and strive to be an inclusive team where everyone feels welcome and appreciated.
We encourage applicants from all backgrounds, age, gender identity, sexual orientation, ability, and religion to apply.
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