Operations Manager - Patient Transfer Services Full-time Primary Location: Whanganui/Manawatu Contract Type: Permanent Full Time Hato Hone St John has been serving New Zealanders and working to save lives since 1885. Our programmes and team of over 11,000 staff and volunteers are dedicated to building strong, resilient communities across Aotearoa; supporting everyone to live healthier, happier, and longer lives. The Health Services Operations Manager is responsible for delivering operational excellence across Health Services and Patient Transfer Services within a defined geographical area. Reporting to the National Operations Manager Patient Transfer Services, this role ensures strategic goals and contractual obligations are met through strong leadership, stakeholder engagement, resource management, and a commitment to continuous improvement. The manager leads staff performance and development, oversees roster planning and service delivery, fosters collaborative relationships with internal teams and external partners, and contributes to business continuity planning. The position also plays a key role in embedding Te Tiriti o Waitangi principles and promoting health, safety, and wellbeing initiatives. Ko wai koe - About you: We are seeking a strong team player with proven abilities to manage multiple priorities. A role model with a can-do attitude focused on achieving excellent results. Positive flexibility and willingness to go the extra mile are highly valued. To succeed in this role, you must demonstrate: Ability to focus on operational detail and execute strategy Skills and experience in achieving operational goals and performance plans Ability to motivate and inspire others Build and maintain positive stakeholder relationships Experience in fostering a positive, open work culture Me pēhea te tuku tono - How to apply Click “I’m interested” before applications close on Sunday, 18th May 2025. For further information, please contact Nik Canoville via email at nikki.canoville@stjohn.org.nz or call 027 212 9994 for a confidential discussion. At Hato Hone St John, we embrace diversity and welcome everyone to bring their authentic selves to work. We value unique perspectives, foster inclusivity, and are committed to creating a workplace where everyone belongs. If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process. Research shows that women and underrepresented groups are less likely to apply when their experience doesn’t match the job description exactly. If you’re excited and believe you have what it takes, we want to hear from you! Even if your experience isn’t a perfect match, please apply or contact the recruitment advisor listed in the advertisement for a kōrero.
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