Overview Working with Woolworths Supermarkets New Zealand | Te Mahi ki Woolworths Supermarkets New Zealand With over 185 stores and 20,000 team members across Aotearoa, we aim to make Kiwi lives a little better every day.
We are friendly, down-to-earth, and energetic.
There is plenty of scope for new ideas, and you'll be working with a business that touches the lives of three million New Zealanders a week.
We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach.
Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude.
We continually seek ways to pair, collaborate, support, and learn from each other as a team.
What you'll do | Hei mahi Champion Customer Service & Engagement: Be highly visible, engage customers with personalized assistance, and promptly resolve inquiries and complaints.
Drive Product Availability & Quality: Continuously replenish products, focusing on essentials and fresh food, and ensure high standards for stock quality, rotation, and presentation.
Support Smooth Operations & Standards: Collaborate effectively with the team ("Swarm") for daily operations, maintaining store cleanliness and organization.
Prioritize Safety & Compliance: Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.
What you'll bring | Hei koha Customer-Centric Focus: Provide outstanding customer service, consistently focusing on maximizing loyalty through personalized support.
Strong Interpersonal Skills: Possess strong communication and interpersonal abilities for effective interactions.
Integrity & Professionalism: Demonstrate commitment to company values and integrity, upholding professional standards and policies.
Detail-Oriented & Proactive: Be detail-oriented, ensuring accuracy and proactively escalating issues to management when necessary.
What you'll experience | Nga Huanga Team discounts across Woolworths Group brands and a robust rewards program that celebrates and incentivises purpose-driven work.
Access to Sonder for free confidential 24/7 personalised support for team members and their families.
A global business with career possibilities around every corner and exposure to a vast network.
Endorsements & Belonging We are part of the Woolworths Group – a diverse community with 200,000+ colleagues working together to create better experiences for a better tomorrow.
We support ideas, flexible work, growth, and meaningful impact.