The role :
This role will be joining a close-knit team of 5 working in our Alexandra branch. Reporting to the Branch Manager, this is a varied role working across the whole branch that will see you involved in sales on the Trade Counter, Inwards Goods, Cycle Counting, Stocking and Rotating products on shelves, Customer Deliveries, Loading / Unloading, and whatever else is necessary within the branch.
Ensure that our customers, who are made up of trades, businesses, and homeowners, are greeted with a cheerful smile and exceptional service.
Support the team in inventory management, inwards goods, and doing deliveries.
Ensuring products are organised and ready for delivery.
Accurately checking and receipting product into our systems.
This is a permanent full-time role, offering 40 hours a week. Working Monday to Friday, 7:30 am - 4 pm.
About you :
To shine in this role, you’ll need to be an organised and reliable team player who enjoys working in a close-knit team. Have a customer-focused and outgoing attitude and good work ethic.
Plumbing background will be ideal but not essential.
Proven experience in a customer service and/or retail sales environment, inwards goods, or warehouse experience.
There will be manual handling, and some heavy lifting required, so you’ll need to be physically fit.
Strong interpersonal skills and ability to build rapport to support our valued customers.
A motivated, self-driven worker, and willing to learn and grow.
Be confident with computers and learning new systems.
A Full New Zealand driver’s licence is essential, and a forklift licence is advantageous.
Our benefits :
Competitive hourly rate and staff-buying privileges.
Genuine development opportunities that come with being part of the wider Fletcher Building Group.
Employment Education Fund.
Health & Wellbeing initiatives including an Employee Assistance Program.
Join Us :
We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match a percentage of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together. Please note – A pre-employment medical, including drug test and criminal background check is required, as well as the legal right to work in NZ indefinitely.
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Customer Service Representative - Alexandra, Dunedin
Free
Customer Service Representative - Alexandra, Dunedin
New Zealand, Otago, Dunedin,
Modified April 12, 2025
Description
Job details:
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