Job summary
Customer Service Representative role Creating a memorable experience for customers
Dealing with customer enquiries and resolving issues
Job seniority:entry level
Responsibilities
• Create a memorable experience for customers in store
• Handle customer enquiries related to hire purchase contracts, sales, credit applications, and cash sales
• Proactively resolve customer issues as they arise
• Meet customers' expectations
Requirements
• Experience in retail, hospitality, or a customer facing role
• Excellent communication skills
• Positive, can-do attitude
• Ability to undertake heavy lifting, climb ladders, and be on feet for long periods of time
Key Skills Needed
• Excellent phone manner
• Written and verbal communication skills
• Problem-solving
• Team player
Benefits
• Continuous training and development
• Career progression
• Incentive earnings
• The Warehouse Group discount card