Guest Services Attendant - Winter, Mt Ruapehu, Mt Ruapehu

Guest Services Attendant - Winter, Mt Ruapehu, Mt Ruapehu

Details + Details -

  • Job type: Full time
  • Contract type: Permanent
  • Salary type: Monthly
  • Occupation: Guest services attendant - winter

Location + Location -

  • Country: New Zealand
  • Region: Manawatu-Wanganui
  • City: Manawatu-Wanganui
  • Address: Mt Ruapehu

Description + Description -

Click HERE to apply at the Winter 2023 role and select the department/role that you are most interested in. Our Guest Services Attendants are the oracles of the ski area and their wealth of knowledge helps to ensure that our manuhiri (guests) have everything they need to enjoy their visit. Working at Mt Ruapehu, you'll be surrounded by like-minded people who are committed to caring for people and place. Our entire whanau play key roles in delivering inspiring, empowering and exceptional experiences whether it's for our manuhiri or our team. Delivering on our values means being at our peak and we're here to support you in your role with us. Everyone here shares a passion for the maunga and the surrounding region because of the endless possibilities for adventure. Whether it's because you love nature, the truly unique world heritage area, there are opportunities to contribute at every turn. Mō te tūnga | About the role  We want you to be able to wow the diverse range of guests who visit us at Mt Ruapehu. Show them your sparkling and helpful personality and help make sure they have the best day ever!You will need to: Make sure our guests have loads of fun! Provide efficient, polite and professional service to all guests. Provide up-to-date and accurate information to the public on products and prices and what they can experience on Mt Ruapehu Ski Areas. Competently operate the Point of Sale and EFTPOS system as required. Deal with complaints, compliments and suggestions in a helpful and empathetic manner. Provide assistance to your fellow team members and around the mountain at all times. Ngā pūmanawatanga ōu | What you will bring While we provide all the training you will need to be able to understand and sell our products, the following skills and experience would help you succeed: Previous experience in a sales or retail role with a focus on guest serviceExperience with a point of sale system and cash handlingComputer savvy and experience using Microsoft systemsA commitment to great guest serviceExcellent communication skills both verbal and writtenWorking with us brings with it some pretty cool benefits, and we think we're a pretty awesome team to spend your days with. Joining the Ruapehu whanau, you will also need to share a set of values that helps make us who we are. We are guided by the principle of upholding the mana of the maunga through Manaakitanga (for people), Kaitiakitanga (for place) and Kotahitanga (together as one) so being able to work alongside others productively, create meaningful connections with everyone, and support our role as kaitiaki is essential for success. Tono mai - Apply now Click HERE to apply and select the department/role that you are most interested in. Applications are submitted through the Winter 2023 - Apply Now job so that we can filter your application and give you the best chance of success. ** Research shows that while men apply to jobs when they meet approximately 60% of criteria, women and those in underrepresented groups tend to only apply when they check every box. If you think you have what it takes for this role but maybe you don't meet every single bullet point above, we encourage you to get in touch. We'd love to hear from you and see if you could be a great fit for our whanau.

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Presented By: Mt Ruapehu