Title: Assistant Store Manager (Silverdale)As part of our awesome Frontline you will work collaboratively with the Retail Lead and Area Lead to support a team of Customer Champions within a Retail Store. The Floor Lead is the most senior role in the store in the absence of the Retail Lead, who is responsible for coaching and mentoring the Customer Champions and enabling them to work towards KPIs. Ko tō mahi – what you’ll do Support the Retail Lead to lead a team of Customer Champions Work closely with the Retail Lead, Area Lead, Market Lead, HRBP and People & Planning to ensure employee resource requirements are met, including the creation of rosters Ensure customers are completely satisfied with their One New Zealand Retail experience i.e. their needs and expectations are met or exceeded Deliver the sales numbers Work closely with the Retail Lead and the Talent Acquisition team to recruit new team members Ensure the growth and development of your team in conjunction with the Retail Lead and Enablement team Work with the Retail Lead to ensure the operational running of the store Na tōu rourou - what you’ll bring Retail or Telecommunications experience is preferred Experience working to Sales targets At least 6-12 months of experience coaching, mentoring or managing others Aspirations to be a people leader Comfortable working rotational shifts including evenings and weekends Motivation to stay current with technology & pursue informal learning (on the job, via colleagues) to deepen your knowledge within the industry Joining the One New Zealand whānau will stretch you, challenge you and provide opportunities you’ve been seeking to expand your career. You’ll engage in unique workplace experiences, be exposed to exciting and innovative technology, and gain opportunities for learning beyond Aotearoa. At One New Zealand, our purpose is to create a better-connected Aotearoa. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders. We’ve got Heart, showing up as our best selves in every situation. We have the Grit to deliver a radically better world for our customers. We embrace the Freedom to shape the future, creating a more progressive, more inclusive Aotearoa. We are also proudly Rainbow Tick certified and champion diversity of thought, perspective and background. We offer a friendly and open environment with leading flexible working practices that help people maintain a personal and professional balance that works for them and their whānau.
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