A leading cloud solutions company is seeking a Product Support Specialist to provide exceptional customer support remotely in New Zealand. The ideal candidate will have strong problem-solving skills and excellent communication abilities. Responsibilities include resolving customer issues through various channels and ensuring high satisfaction by adhering to SLAs. A Bachelor's degree in Computer Science or related field is preferred, alongside customer support experience. The position offers a salary range of 60,200 - 96,300 NZD.