As a Senior Consultant, you’ll play a key role in growing our bank, with home and personal lending as your core focus. You’ll thrive on providing exceptional customer service, and use your relationship building skills to develop a strong referral network within your community. You’ll own the customer relationship from initial consultation to draw down, providing suitable lending options, and solutions where appropriate. You’ll also assist our customers with their everyday banking needs, taking opportunities to broaden the relationship. There’s nothing quite like helping someone get into their first home or improving their financial status, and you’ll be here to help make every day Kiwi’s achieve their banking goals. Because The Co-operative Bank is owned by our customers, everything we do, every day, is for their benefit. This will be a 12-month fixed term, full time contract at our Dunedin branch. To nail this, you’ll need: Effective and professional communication skills Accuracy and strong attention to detail Great time management skills, with the ability to handle unplanned interruptions At least three years’ work experience, including in financial services and lending What’s in it for you?Not only will you be helping every day Kiwi’s achieve their goals, you’ll get to experience the Co-operative difference. In your role with us, we can offer you: Development: Support to grow your banking career and tap in to all areas of banking, guided by a supportive performance framework. Leave: Well-being leave, generous sick leave, long service leave, increased annual leave following tenure achievements Wellbeing: Employee Assistance Programme, Life and Critical Illness insurance, Flu Jab reimbursement scheme, Wellbeing programme and webinars Banking benefits and discounted rates A bit more about us The Co-operative Bank is a different kind of bank. We’re 100% Kiwi owned and operated, and we’re here to change banking for good. We’ve been operating for nearly 100 years, with a focus on helping New Zealanders get ahead financially. Our customers are at the heart of everything we do and we’re committed to helping improve the world we work, live and play in. To reflect this, we’re proud to be NZ’s first bank accredited as a Certified B Corporation. To top it off, we’re also the only bank in New Zealand that shares its profits with its customers. Whether it’s help from one of our friendly teams, or a seamless experience with one of our digital solutions, we’ve got our customers covered. Here, no two days are the same. Our people are empowered to innovate, share ideas and let our skills take us in unexpected and exciting directions. But most importantly, we can be ourselves at work; we have fun, but still get things done. In return for your passion and commitment to helping customers bank better, we offer a collaborative work environment, ongoing development opportunities and the privilege to work with people who are passionate about making a difference. You’ll be amazed by our non-hierarchical organisation and the ease at which you can get things done. Diversity and inclusion are at the core of who we are. It’s reflected in our values, our commitment to B Corp and a key part of our strategy. We encourage candidates from all backgrounds and experiences to join us in our mission to grow together and share the gains. We understand that no candidate is a perfect match for every qualification listed. If you are passionate about helping people to bank better and possess some of the key skills, we encourage you to submit your application.
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