Service Advisor, Wellington

Last update 2024-04-24
Expires 2024-05-24
ID #2017738769
Service Advisor, Wellington
New Zealand, Wellington, Wellington,
Modified February 4, 2024


We are looking for a confident, experienced customer services specialist to fulfil the


role in a busy, long-established successful independent garage based in Wellington, Somerset.
You’ll be replacing a long-term team member who has been with the business for 35 years and is now retiring!
Your daily activities will involve: –
Taking customer workshop bookings through face to face, telephone and email contact.
Liaising with the workshop team, booking in jobs and monitoring work in progress.
Obtaining parts from third-party accounts suppliers.
Keeping customers fully informed, advising of additional work requirements, and gaining authorisation to proceed.
Completing relevant administration such as invoicing, database updating, filling out service books and filing.
Presenting / explaining customer invoices and taking payments.
Providing customer advice and handling any concerns.
This position will require a well-organised, confident individual who has robust experience in a customer services role within the motor industry.
A full driving licence is important.
You’ll be working a

Monday to Friday

week (plus the very occasional Saturday morning) in a really friendly independent business that values their colleagues and has a great reputation.
"What can I say? Looking for a new job can be daunting because you don’t want to pick the wrong employer. Matthew and Andrew took this worry away by getting to know me as a person and matching me with one of their clients who fit my ambition and drive. They are extremely professional but also very personal and made the process of changing jobs a seamless one. Thanks guys!"
Group Business Manager – Volume Southwest Dealer Group

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Service advisor

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