It Operations Officer

Last update 2024-02-26
Expires 2024-03-26
ID #2028794582
It Operations Officer
New Zealand, Auckland, Auckland,
Modified February 13, 2024


About the Role As a member of a dynamic local team, you will report directly to the IT Operations Manager.

In this role, you will be part of a national IT Support services team and will be accountable for delivering timely and efficient IT support services to the entire organization on a nationwide scale.

The position requires a service-oriented individual who possesses composure, patience, and the ability to handle various inquiries and issues simultaneously, delivering prompt responses and accurate resolutions.

Key Responsibilities Provision of IT Help Desk support services Installing and configuring computer hardware, software, systems, servers, networks, printers, and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support to the branch (this may be in person or over the phone) Keep inventory of all equipment, software, and license users.

Testing new technology and training users Active participation in the implementation of new IT solutions and services Provide on-the-job training and mentoring as required About You 2 years Helpdesk experience Diploma in Information Technology is preferred Intermediate computer hardware and software installation skills Advanced problem-solving skills Knowledge in the distribution and disposal of classified data/documents/devices Change management and user adoption –Training and designing including e-learning Determining customer needs and establishing service solutions and forecasts Maintains a positive and optimistic attitude Communicates effectively and appropriately with others Customer facing service and consultative skills How to Apply Please apply via the link below.

Susan Tran HR Coordinator Applications close COB 16th February 2024 Candidates are advised that interviews may commence before closing date.

Liebherr Australia would like to thank you for submitting your application.

No agencies or third parties please.

Have we awoken your interest? Then we look forward to receiving your online application.

If you have any questions, please contact Susan Tran.

One Passion.

Many Opportunities.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: It operations officer

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