Networks & Systems Administration (Information & Communication Technology)
Full time
Competitive salary and great team benefits
As a Modern Workplace Engineer, you'll be responsible for designing, implementing, and maintaining our customer end-user computing and device solutions, primarily focused on the modern management of desktops, devices, and virtual desktop infrastructure. You'll provide senior-level advice and solutions to customers in schools, universities, small businesses, and government bodies.
We're looking for someone with a solid understanding of technologies and business processes, the curiosity to stay across emerging trends, and the enthusiasm to share your knowledge with customers and colleagues.
What you will do
A Modern Workplace Engineer will ensure the successful delivery of projects and provide technical expertise and support. Your primary responsibilities will include:
Design, implement, and manage modern workplace solutions for our customers
Collaborate with cross-functional teams to understand business requirements and tailor solutions accordingly
Deploy and support collaboration tools and other technologies
Ensure security and compliance in modern workplace environments
Provide end-user training and support to enhance the adoption of new technologies
Stay ahead of industry trends and emerging technologies
What you will bring
You’ll be hungry to learn, have excellent planning and organization skills, be detail-oriented, and take satisfaction from completing assigned work to a high standard. We expect our Engineers to have a can-do attitude while going over and above to help our customers use the right technology solution.
Your key experience includes:
3+ years’ experience supporting Microsoft 365 and/or Modern Workplace solutions
Tertiary ICT/computer qualifications or equivalent experience
Some knowledge of Google productivity environments and Apple desktops would be desirable
Strong customer service, problem-solving, and communication skills
An ability to work as part of a large team while taking responsibility for your work.
About us
Cyclone is a New Zealand privately owned company with branch offices in Auckland, Wellington, Christchurch, Dunedin, and Invercargill. We employ over 180 team members including ICT specialists, Engineers, and Consultants. Working at Cyclone includes the opportunity to thrive in a collaborative team, with tight customer and supplier relationships.
To apply
All applicants MUST be New Zealand Citizens or Residents and be willing to undergo police vetting or any other checks relevant to the role.
Please apply with your CV and a cover letter that describes your experiences with modern workplace projects and has examples of your recent achievements. For candidates who are shortlisted, our first step is a phone interview. The next stage is a panel interview with other senior engineers and our service and commercial managers.
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