Revenue Cycle Solutions Engineer, Wellington

We’re looking for a Revenue Cycle Solutions Engineer with in-depth knowledge and expertise in revenue cycle management. In this role, you will be critical in successfully integrating Smarter Dx into hospital IT systems. You will collaborate with cross-functional teams and help guide the implementation process from start to finish, ensuring that our solutions are effectively integrated and meet client requirements. This position requires exceptional problem-solving, project management, and communication skills, and an in-depth understanding of EHR systems.

Smarter Dx builds clinical AI that empowers hospitals to analyze the complete record of every patient to fully capture the value of care delivered. Founded by physicians in 2020, its proprietary AI platform understands the nuances of clinical reasoning, enabling hospitals to true the patient record for every discharge. By doing so, hospitals can recover millions in earned revenue, enhance care quality metrics, and optimize healthcare operations. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers.

This role is fully remote within the US. What You'll Do

Lead account hold integration of Smarter Dx solutions for clients
Directly communicate with CDI Directors and Coding Directors to understand and document their EMR, coding, and billing systems and workflows
Define how to best integrate our solution to support the client’s requirements and lead the integration workstream, partnering directly with hospital IT teams and vendors as needed
Write clear guides on integration methods and best practices, including both written and visual documentation (Figma diagrams, Visios, etc.)
Answer broader operational questions related to workqueue routing, workflow assignment, and beyond
Work closely with our Integration, Engineering, and Customer Success teams to ensure we are developing scalable solutions that can be supported by our operations team
Offer technical help and advice during the integration process
Educate both our team and clients
Improve integration methods by considering client feedback and new technology trends What You Bring
5+ years experience in both hospital revenue cycle management (IT or operational), or equivalent, which will include in-depth knowledge of hospital revenue cycle workflows, with particular emphasis on clinical charge capture through claims processing
At least one Epic Hospital Billing certification: Resolute Hospital Billing Claims & Electronic Remittance Administration or Resolute Hospital Billing Administration, or Epic Hospital Billing Charging Administration
Ownership mindset: Ability to build and own features from start to finish
Strong problem-solving skills: You can creatively identify solutions to problems
Extensive experience with data manipulation, for example using SQL or Python, to troubleshoot data integration issues
Experience with Epic Clarity or Reporting Workbench, including knowledge of underlying master files and community resources
Knowledge of data integrations via EHRs and 3rd party systems using solutions such as FHIR, X12 EDI, API-based interoperability, or flat file reports, including ability to design and implement Nice To Haves
Hands-on-keys experience implementing data integrations via EHRs and 3rd party systems using solutions such as FHIR, X12 EDI, API-based interoperability, HL7 v2, or flat file reports
More than one Epic Hospital Billing certification: Resolute Hospital Billing Claims & Electronic Remittance Administration or Resolute Hospital Billing Administration, and Epic Hospital Billing Charging Administration
A background in healthcare consulting, and/or experience deploying software in a healthcare context Our stackAWS, Python, Snowflake, JIRA, Salesforce, Figma Compensation

$170 to 200k base + equity

Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 90-100% of your premiums and 70-90% for dependents, depending on the plan.
One Medical Membership – Free membership included if you enroll in a Smarter Dx medical plan.
Paid Parental Leave – Up to 12 weeks of paid leave for birth or adoption.
Remote-First Team – Work from anywhere in the U. S. with a $400 home office reimbursement stipend.
Unlimited PTO & 10 Holidays – 4 of which include floating holidays so you can recognize the days that matter most to you.
Learning & Development Budget – $500 per year (prorated) for courses, books, and resources to expand your skills.
401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Empower.
Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.