Transport Network Operator, Auckland, Auckland Transport

Published 2022-06-23
Expires 2022-07-23
ID #1056259207
Transport Network Operator, Auckland, Auckland Transport
New Zealand, Auckland, Auckland,
Published June 23, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Transport network operator

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Keeping people safe and keeping people moving is our main goal at ATOC!

Auckland Transport Operations Centre (ATOC) is a hub of activity responsible for looking after our networks ensuring our customers journeys are safe, reliable and consistent.

We need a new set of eyes on our network, here's what we are looking for

Systems savvy - can easily learn and use multiple systems
Proactive and reactive - able to make quick decisions
Ability to multi-task while working under pressure

If this already sounds interesting and you're keen to get a further insight of ATOC, check out this link and watch our ATOC video:


About the role:

As the Transport Network Operator, you will be engaged in activities within a specific area of focus while supporting the managing the transport system across New Zealand. The role monitors and responds to planned and unplanned events on and around the transport network, as well as providing accurate, relevant and timely traveler information to road users. 

Real-time monitoring of the transport network, using CCTV cameras and other sources
Incident management, such as coordinating the response to crashes, breakdowns, storms and other unplanned events
Optimising traffic signals in real-time to help improve safety and efficiency.
Providing travel information to help ensure customers are informed before and during their journeys.
Helping manage the impact of planned activity such as roadworks and public events, by working with relevant parties.
Responding to planned and unplanned events and optimising customer journeys 

Please note this role works on a 24 hour shift rotation including weekends, you will work 4 days on then have 4 days off. We know this doesn't suit everyone so have a good think about if this suits your lifestyle.

The ideal candidate will have:

Experience using multiple systems
Ability to multi- task and be highly organised
Personal resilience. Able to sustain a high level of energy and positivity
Problem-solving skills and the ability to apply an analytical approach
Excellent verbal and written communication skills
Displays a strong customer service ethos
High attention to detail, accuracy, and meeting deadlines.
Displays strong team skills, contributing to team success
Transport management or emergency services background desirable but not essential

About us

At AT we embrace inclusion and fully support building a diverse workplace, to support this our Hybrid Working Initiative empowers our people to work flexibly in ways that work for them, our customers, and AT. All hybrid options are designed collaboratively with individual and teams needs in mind, we aim to collaborate intentionally and create protected mind-space to be creative, we invite you to talk to us early in the process about how hybrid working might work for you.

Our values are woven into all we do at AT. We recently refreshed our values as a team to ensure they were meaningful and truly reflect how we behave with one another. Welcoming talent with aligned values is important to us, our values that guide every encounter are: Manaakitanga - We care…full stop, Tiakitanga - Safe with us, Whanaungatanga - We connect and Auahatanga - Better, bolder, together.

If you want to be part of an amazing team, are keen to share your skills and experience with others, are positive, as well as being keen to contribute to the community, then please apply online today.

With current Covid 19 alert level status in Auckland it may be required for interviews to be held via MS Teams. Don't worry, were a friendly bunch on video as well as in person!!

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    Auckland Transport
    Registered on October 7, 2017


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